I have been wearing all kinds of hearing aids since I was five years old. I have used the services of several audiologists and hearing aid specialists over the span of 30 years. \r
\r
When I moved to Palo Alto a few years ago and was in need of new hearing aids, I visited several hearing aid centers in the area. I was disappointed by their aggressive sales approach. They barely allowed me to say two words about what I needed. Without even testing my hearing, they sat me down and talked on and on about the latest technology that would surely work wonders for me. I felt extremely pressured to buy hearing aids on the spot, which made me feel quite uncomfortable. I couldn't get out of their offices fast enough. \r
\r
I did more online research and stumbled upon great reviews for the Palo Alto Hearing Aid Center. The reviews could not have done this practice enough justice. I instantly felt at ease around Barbara. She asked me questions about my lifestyle, habits and past experience with hearing aids. She took the time to get to know me, and she's a great listener. She then tested my hearing and, based on the results, recommended different kinds of hearing aids and gave her opinion on what she believed was best for my needs. Never once did I feel pressured to spend any money there. After discussing my options with my husband, I went back to get some molds done for new hearing aids. \r
\r
Barbara improved my quality of life, and my husband, family, friends, and co-workers are forever grateful as well. I could hear sounds I had not before, allowing me to appreciate music in a whole new light. I could follow the office chatter and participate in conversations. The TV at home no longer had to be blaring loud, and my husband's ears finally got a break. I could even hear better than everyone else at noisy restaurants, because my hearing aids were smart enough to pick up speech sounds over noise. My husband repeatedly tells me and anyone who would listen that every dollar spent on these hearing aids were well-worth it. \r
\r
Three years later, I am still ever so pleased with my hearing aids. Unlike at other centers that would be pressuring me to buy new hearing aids now, Barbara assures me that my hearing aids still have several more years in them and that any new technology is not necessarily an added benefit to me. \r
\r
The service at the Palo Alto Hearing Aid Center is top-notch. Any time I had issues with my hearing aids, Melanie would schedule me in ASAP to get it addressed. The turn-around on getting the hearing aids back is remarkably fast, and Barbara would provide me with loaner hearing aids so that I didn't have to go without for a few days. \r
\r
I actually look forward to my office visits with Barbara, which are relaxed yet productive. There was never an issue that couldn't be addressed to suit my needs perfectly. I hope Barbara is around for a very long time to come, because genuine people like her who care are hard to come by.
more