The young man called ahead that he was coming and arrived and put his booties on. Showed him the toilet that was leaking into the garage. He said 90% of time it was the ring. He quoted me a price which I thought was high, but it was my first estimate. The only problem I had was when I scheduled the appointment I gave the person my landline and my cell number. Since I wanted as early a time as possible I asked her to use my landline first. However on the day of the appointment they only called my cell number and I hadn't come downstairs yet. When I did I saw I missed the call by about 15 minutes and I called right back. The person said that since I didn't answer they had moved on. She said they did not have the landline number. She put me back on the list. When I hadn't heard anything by about 11:30 or so I called back and she said she would have someone out as soon as she could. I was going out of town the next day and I just needed someone to take a look and tell me the problem. I will say they came out the next day after I called. I will get a few more estimates.
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