When we first contacted your repair shop I talked to Mike Burns your body shop manager. My question was we fulltime in our RV can we stay in it while you do the repairs. I was confident we could if you allowed it because our damage from out blow out was not major. I was pleasantly surprised that the answer was probably I just need to inform my boss and get the approval. The staff at Apalachee RV made us feel welcome and put up with my constant badgering. I always try to be flexible especially since I have some experience in doing repairs and know everything does not go as planned but you can understand we were a little nervous about repairs to our home. Mike always set us at ease and the whole experience was outstanding. The RV was returned to up status and we are back in our home park, we really appreciate your allowing us to stay in our RV. I believe the whole experience was made much better by us waiting until all parts were received so that once the work commenced it could be completed with no interruption.
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