We recently moved to the area and really had no intentions of buying another motor home. However, due to the shock of the housing market here, we decided our money would be better spent in a newer motor home (our 3rd in 12 years) and live in it. The majority of the people in the campground closest to the dealership discouraged going to Reines for anything but to purchase in the store. We went anyway to see for ourselves. It has been the greatest RV purchase experience we have had. The people were very friendly, they beat any of the four deals we had previously been offered, and worked with us in acquiring finance and the down payment. We took possession of the new unit last weekend. Yes, the service department needs a little more leadership and guidance as to how to prepare a unit for the customer and how they present the unit to the customer in the walk-thru. Overall, the people were very friendly and the dealership has gone out of it's way to make sure we are satisfied customers.
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