We had a blockage in our drain line that flooded our basement. We originaly contacted a plumber and was told he would be out the following day. When he showed up he was not prepared to take care of the blockage and said he would be back with the proper equipment a little later. Six hours later we were still waiting. When I contacted the plumber again he said he would be on the way soon. That's when we contacted Roto-Rooter. They had someone at our house in a half hour, a half hour after that our drain was open and we were able to use our bathrooms again. The gentleman that helped me and my family was informative, clean, and curtious.
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