I just wanted to let you know what a pleasure it is to work with Staci and Joe. They are courteous, kind, and very respectful to the clients. I have been more than happy to recommend them to others; knowing that Staci and Joe would take good care of my friends and family. Staci understands that I am on a budget (I have 4 kids) and places no pressure on me to order more than I can afford at any given time. She went over all of my options when I was ordering my shutters and showed me why what I originally wanted to do was not going to provide the best solution. She answered each question I had patiently and even sent me links to news articles and other sources to back up her answers and to give me a better explanation. Staci does not try to over sell, and instead looks out for the best interest of the customer. Joe’s installation was quick, professional and he left the area cleaner than it was when he arrived. He offered to help me move my furniture back into place, was friendly and respectful to myself and my mother in law during his time at the house. He did not waste time and went straight to work. I did not feel like I needed to be in the same room to make sure that the work was done correctly or to keep an eye out as I have had to do with other contractors we have used in the past. Within the first 8 hours after the first shutters were installed, my lovely children decided to take a blue crayon to them. I called Staci and she walked me through all the options of how to remove the crayon or what we could do if the crayon did not come off. Staci’s advice worked the first time and I am happy to say that only my husband and I can see where the crayon was and that all of our children were allowed to live. I will be ordering more window treatments in the future and a main reason for that is the level of service and commitment to the customer from Staci and Joe.
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