Yet another internist that thinks they're the only option in Dallas! My first visit with Dr.Sears went well. I was excited about finding this vet and thought he cared about the well-being of my dog. The second visit proved that to be untrue. I was running ten minutes late… When I called on my way there to let them know, the girl said that was fine and she would let the doctor know. When we arrived the girl at the front desk was VERY rude and informed me that my appointment would be pushed back 30 minutes. After almost an hour, a vet tech came out to inform me that my tardiness meant that I wouldn't be able to speak to the doctor. Considering that my dog has been extremely ill and I had many questions for him, I realized that he did not at all care about helping him. The tech did take him to the back to do blood work but considering that this can be done anywhere, I was unimpressed. I drove from downtown to see this specific doctor, to ask specific questions… After it was clear that I was extremely irritated with the situation, he did inform me that I might be able to speak with doctor for a few minutes. Realy? How nice of them! It was clear that they were trying to make me feel like I was a terrible person for being late and were making a point instead of helping me. The vet tech even stood over me while I was leaving to make sure I would pay. Like I ‘m somebody who would skip out on the bill because I was upset?! Needless to say, I will NEVER go back here! I’ve already found a great internist in Dallas that is happy to treat my dog and appreciates my business, unlike this place…
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