I was pleased that I recieved an e-mail reminder to inform me that my truck was due for service. I made the appointment for same day day service and was able to get right in. I was pleasently suprized when I was told that since this was the ifrst oil change for this vehicle, that there was no charge to me. The oil change took the expected amount of time and I was out the door. What I would have like to have been told about is service packages. I did notice that there was a five year service plan and what is called a "six Pack" (six oil changes) advertized on a wall poster but the service manager did not offer it. I would like more information about these packages.
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