Horrible customer service. Had my system installed in June '13. It was never installed properly, never tested, and has had problems ever since. I continue to get calls from my monitoring company that they are getting signals that are clearly incorrect. Had service tech out once, he looked at it and said it was fine. Of course I did not go with them to monitor the system, so they like to blame it on the monitoring company. Recently had another incident that clearly shows the system is not working properly. Talked to them and they said they would get back to me. Never heard back. If I could take the system out, I would as it is more trouble than it's worth.
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