RUDE, RUDE, UNPROFESSIONAL...After a long flight, my son was at GSO (PTI) late in the night. He called this company because their website advertises student discounts when returning to campus. The dispatcher was rude, but he arranged a pickup anyway. Meanwhile, I called from my home in California, to clarify the rate. I was very courteous on my end, however, the dispatcher again was extremely rude and unprofessional. I wanted to ask her what it was that I had done or said for her to treat me in such a manner, but I let it go. Back at the airport, my son realized that he wasn't going to see his luggage anytime soon, so he called the cab company to cancel. The guy yelled and swore at him, and hung up.....then he called him back to yell and swear again. He even had the nerve to insist that my son leave the airport without his bags, and take the cab ride. I've since read all of the reviews on this site and can come to only one conclusion: The 5 star ratings are definitely the phony ones. The rest are the true life experiences of people who have had the misfortune of being stuck in one of these nightmare cabs.
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