SERVICE MAN ALEX WAS VERY PROFESSIONAL, MADE SUGGESTIONS FOR REPLACEMENT PARTS THAT WERE NEEDED AND COMPLETED THE SERVICE OF MY HEATING SYSTEM. HE WENT ABOVE AND BEYOND IN PROVIDING NEEDED SERVICES THAT ARE NOT IN HIS JOB DISCRIPTION AS MY LITTLE CAT HAD CRAWLED IN BEHIND THE HEATER AND DIED AND I COULDN'T GET HIM OUT AND ALEX WAS ABLE TO REMOVE HIM AS GENTLY AS POSSIBLE WITH RESPECT AND KINDNESS.
more