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Editorial review from Citysearch - Review by citysearch c | Saad's Tailor Inc

Saad's Tailor Inc

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Editorial review from Citysearch 9/7/2013

This is my first review here. I wrote it on Yelp, but wanted the Citysearch community to be aware too. Because I was treated so horrendously by ""oh-he-is-so-awesome"" Mr. Saad, I want fewer people to get into trouble.\r \r I will base my review on actual facts, and illustrate some of the wrongdoings by the attached photos.\r \r I had a shirt and a suit jacket that I wanted altered. I wanted shirt sleeves shortened, and the jacket taken in and sleeves narrowed. Sounds like a pretty simple vanilla type of task for any tailor, right? Well, not for Mr. Saad.\r \r When I brought the shirt and the jacket, Mr. Saad said that of course he can do the job the way I wanted, took the measurements, and told me to come back next week. I paid 25+tax for the shirt alterations, and 100+tax for the jacket. I come back next week and there is no shirt -- apparently somebody else had taken it by mistake. Okay, not a big deal. Let me try on the jacket.\r \r The jacket sleeves are narrowed, okay, and the waist taken in. But. Hold on. Can you take in a jacket and not make the side vents flare out? A decent tailor can. Mr. Saad can not. So I got the jacket that is taken in, but now the side vents (I've got double vents) are flaring out so much that it's embarrassing to wear the jacket in public. \r \r I complain about the side vents sticking out, and after a lot of haggling he agrees to fix it. (The haggling part is interesting, see below.) Okay, I left hoping he could fix it. He calls back in twenty minutes (!) saying that my jacket is ready. How can he fix the flaring out jacket in twenty minutes like that, you ask? By ironing, apparently! Without taking any precautions -- damaging the jacket. Don't believe? Take a look at the photos. Yes, the tailor called Mr. Saad ruined my suit by ironing it. Granted, it's a cheap suit, I paid $400, but hey, when was the last time you wasted $400? I did today.\r \r Now you know how Mr. Saad can take in a jacket.\r \r Back to the shirt.\r \r Once that somebody returned my shirt, I went in and what's the result? The two sleeves are of different length by at least half an inch. Unfortunately I cannot prove it with a photo, because he ended up shortening the longer sleeve to make the two of equal length, but there was another problem: the sleeves were shortened in a way that made them slanted and look weird worn with the jacket. On the photos, you can see the jacket and the shirt before any tailoring, and you can see that jacket sleeve and shirt sleeve endings are parallel. What do you see on the ""after"" photo? Apparently only the outside part of the shirt sleeves were shortened, making them slanted and look the way you see on the photo. His answer to this complaint? ""This is how you wanted it.""\r \r The most interesting part now. Haggling. I can't quote him word by word, because it contains profanity. He offended me multiple times. Yes, offended, you didn't misheard.\r \r I mean, what kind of business offends its customers? Those that are now out of business. Or should be.\r \r He said I was ""nitpicking."" Excuse me, but I need things done and altered in a reasonably precise manner. That is why I need a tailor. If I was sloppy and didn't care about details, why on earth would I need a tailor?\r \r After telling me that I was ""nitpicking,"" he said ""you messed up your shirt, but I will fix it, and then I'm not responsible."" So I messed up my own shirt? Can you give me a single reason why would I ever mess up my own shirt?\r \r And then all the offensive profanity.\r \r This is so outrageous, it's hard to believe. But this happened to me, a real person, a grad student, who wanted his cheap suit jacket taken in and shirt sleeves shortened.\r \r Verdict: if you need a sloppy tailor, sure, he can be great, lovely, fuzzy, blah-blah. If you care about details, do not go there. And if you still use his ""services"" and find something has gone wrong with your shirt, jacket, pants, whatever, complain at your peril. more
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