Unreal treatment at this facility. They DO overcharge and DO NOT consult as needed first. I took three children in for checkups. NOT to have them x-rayed and any procedure completed before consultation. They insisted on having the kids all back at the same time even though two are under 5 years old. \r
We do NOT have insurance and clearly stated that we needed to know what would be done, before it was done, so we could determine if we could afford the dental procedures. We were told there was an initial exam. INSTEAD, they brought our kids back in 30 minutes ALL having checkups, cleanings, x-rays of various types costing almost $1,000! Then they demanded payment in full right there. Unreal!!! NEVER go here. They are rude, and very insensitive to the kids. This is NOT a friendly place. \r
Further, I‘ve NEVER been to a professional that did not tell you their fees up front, and what they planned on doing, from an auto-mechanic, to an accountant, a lawyer, anyone. This is insane. When I complained I was told that unless I asked they did not have to disclose anything! I ASKED. I said, I want to speak with the dentist prior to anything being done. I want to know what it will cost. I did not want my younger ones x-rayed. They did not need that. I wanted a review of their teeth first, to see if there were any obvious problems. \r
A cleaning is fine. That I gave consent. There was not written form stating they were going to do all of these procedures without me present, and without consent. I COULD NOT agree to spending that much in one day. It broke me financially. They didn’t care.\r
I’m sorry you cannot give NO stars! If you decide to go anyway, ASK UP FRONT about all procedures and fees. They do not volunteer this information. STAY with your child. DO NOT be pushed away. We know another dentist that a friend talks about who INSISTS the parent is with any child under 5! Always! It is bizarre that a professional would want to be alone with a small child for such invasive procedures. DENTISTS are scary to young kids. \r
So not only did they rip me off for hundreds of dollars for items I did not want, nor could afford, they have now laid a foundation of fear in my two youngest who were mostly terrified during the ordeal. These people should be shut down.\r
The manager Anna stated under no circumstances would we be able to speak with the dentist. Who do they think they are? Dr. Michelle Handel, and her partner is Dr. Joe Herman. They run a factory setup with assistants apparently doing all the work. \r
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