I have nothing but praise for the individual I dealt with. Nikki went above and beyond to help me with an extremely stressful situation. I had a 1yr lease that I had to get out of even though I had signed it 2mos prior to the start of the lease and he never moved in. I needed her assistance to have someone take over my lease. She always took my calls and always responded to my emails within minutes, regardless of how busy she was. She was always very professional even though I emailed her constantly to check on the status of a potential tenant. I know I was being a pest but not once did she come across as annoyed or upset with me. On the contrary, she always offered words of encouragement and support and insisted that the problem would work itself out, and it did! \r
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I live 5hrs from SLO so my only contact was Nikki and she gave me peace of mind knowing that she was helping handle the situation on her end. Honestly, I had already paid 2 mos rent so it really shouldn't have mattered if she worked hard to help me find a replacement because the rent was paid! She just knew how stressed out I was and wanted to do her part to help me.
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