I wanted to write regarding the excellent service that I received earlier this year on Friday, January 25th 2013. This review is a long time coming but I’ve finally gotten around to writing it. I was stranded in the CVS parking lot on Endicott St. in Danvers on an extremely cold day. Not long after I called AAA, and after expecting to have to wait at least an hour for service, your service technician appeared ready to help resolve my dilemma. After replacing my battery and answering all my questions, thanks to Matt, I was on my way. His kindness and professionalism helped to make a frustrating situation a lot more bearable.
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