I am having an awesome time here; Doval Bacall, the general manager is so pleasant & wonderful, incredibly funny and he just has so much character & personality and Elizabeth is extremely awesome & kind as well. I have stayed at 6 different hotels around the Detroit Airport and this is by far the best & friendliest customer service I have received. As a matter of fact, this is the nicest I have been treated at any hotel I have ever been to - I have been running in & out of the hotel many times today & they always have kind words to say to me and have been checking in to ensure I am having a great stay. Upon check-in, Elizabeth helped me with my laptop and I asked for her opinion on places to dine and she gave her input with kindness and gathered several menus for me. There is also a sincerity about these two that I simply adore. Plus, I have been having a really, truly rough couple of days and these two made me laugh & smile so much - it really turned everything around for me. They are going above and beyond and I am pleased to write this review and would very much like them to receive recognition.
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