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Editorial review from Citysearch - Review by citysearch c | Shumate Mechanical Raleigh Inc

Shumate Mechanical Raleigh Inc

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Editorial review from Citysearch 7/10/2013

I called Shumate on night at 8 pm thinking i would have my name placed on an answering service and someone will call me back the next day. I was wrong I actually called and talked with a service manager that was on call, yes folks a real person that actually works and managed the business. Just talking with the manager I knew my family would be in good hands. We only have one system in our home and they offered to come out that night. Because it was late I wanted to get it looked at the next day, Leslie called me in the morning (7am) and she had a technician at my house before lunch, it was going to be 90 degrees again so I was happy to hear that! Richard was the service technician that came out and he found the problem right away with my control board fan relay that was keeping my indoor fan from coming on. Richard bypassed the fan relay on the control board and checked the system out to make sure that wasn't the only issue. He went and picked up a new control board and had my unit 100% operational again. My wife and I recommend Shumate to everyone as we had a wonderful experience as we found them all honest, reliable and thorough! Anthony Davis more
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