After Snyder did an annual servicing of my AC, I had to call another company because the AC drain was clogged because it had not been properly drained. In addition, the Snyder tech insisted the AC needed $2,000 in repairs, which were not needed. After three years of annual service call, I wont be using Snyder again.
RESPONSE FROM Snyder Heating and Air Conditioning:
Dr Ms. Jerome,
We are very sorry to hear that you feel your service was less than perfect or that you were quoted incorrectly. We go to great lengths to ensure we are providing not only the best air conditioning and heating services in Northeast Florida, but also the most reliable information and advice. We do this by hiring only fully licensed and qualified technicians, most having more than fifteen years of experience. We value feedback from all of our customers, good or bad, and our bottom line is when our customers are not completely satisfied, we are not completely satisfied. We always strive to keep a great relationship with our customers and hope to be able to win your trust again for future services.
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