The service person was hard to communicate with. I would tell him a problem, and his answer was "that is the way the machine is designed." I heard this from him on several issues.
RESPONSE FROM Nebraska Home Appliance:
Linda,
It's very important to us both that you feel heard and valued as a customer, but also that you are given accurate information. Your service technician has over a decade and a half of experience, but if you have any concerns that you were given inaccurate information, don't hesitate to call our office and request more information or even a different technician to come out for a second opinion. Your satisfaction is important to us.
Thanks!
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