I was very pleased with the thorough service I received. I am very happy to be on the service plan. The appointment took a very long time... that would be my only complaint. I believe my technician was working on paperwork for a good period of time, when perhaps that could have been done at another time. He was very thorough though, and I was very pleased with the most important part... the technical work. He also cleaned the A/C attic areas to a level beyond my expectations. It would have been nice for him to reset the thermostat in the master bedroom like he did the others.
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