I DISCOURAGE ANYONE FROM SUPPORTING RUTHIE’S BBQ IN MONTCLAIR - THE OWNER AND STAFF ARE NOT CUSTOMER FOCUSED - THERE IS ZERO ACCOUNTABILITY AND ZERO CUSTOMER SERVICE! \r
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I will say the food is fun and a good value and the music is outstanding, but service (kitchen and table) is not only poor, but they are COMBATIVE. \r
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AVOID RUTHIE”S AT ALL COST! – DO NOT GO! IF YOU DO, YOU ARE ENCOURAGING A SENSE OF ENTITLEMENT AND THE END OF CUSTOMER SERVICE AND ACCOUNTABILITY!\r
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