Took a germantown cab from Manayunk area to Soundgarden Hall and phone was left in cab. I used the locator and that's how i realized it was in the cab. The driver gave us his personal number when we got out so that we could call him back for a ride, which we never did. I called his cell phone the next day and he said he did not have the phone and so we called Germantown to report it and check the car. Management transferred me to a lady who was supposed to figure it out and call me back. 3 hours later and no call back, I called again and spoke to the rudest man I have ever dealt with. He cut me off multiple times and told me to let him finish speaking, so I did and it turned into him screaming at me because I said it was rude to not let your customers explain their issues. After he was screaming and saying nasty things to me he simply hung up on me. This is BY FAR one of the WORST services I have ever dealt with; not just the drivers but management and their workers, too. DO NOT RECOMMEND.
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