Twice, our dog ended up here: Once for some kind of bite that caused his entire face to swell, along with other symptoms too gross to mention. They were kind, gave me a clear idea of costs and stuck to the plan. (We were poor grad students and they were very considerate of that.) Fast forward 11 years and our sweet boy had a stroke at age 16. We brought him in and it was clearly time for him to say goodbye. They sensed our hesitation, and the vet looked him over (free of charge) and said that we should feel ok with our decision, giving us peace since he had spent most of the day happy and active. They let us spend some time with him before saying goodbye, wrapped him in warm towels since his extremities were getting cold and never rushed us. This was a sad, sad day, and the compassion and kindness shown was much appreciated. Yes, it is a business and they should be paid for being available at all hours and, much like any ER or after-hours clinic, you pay a bit more for the services, but I felt the vet and the assistants at ECEC were very professional and kind, and they were so sweet with Atticus, petting him and handling him so gently.\r
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