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Rip off and insult to the customer - Review by citysearch c | John's Omni Auto Services

John's Omni Auto Services

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Rip off and insult to the customer 6/13/2013

I went there for check up and got estimate on brakes and rotors replacement. It came super pricey and asked why there is more than hundred dollars difference on parts (not labor) between this place and other stores (I went to local parts shop and run a couple of estimates on exact parts.) A guy stormed in and insulted me with bragging that he uses all premium parts and doesn't use junk parts. It was very uncomfortable because he raised the voice and seemed very upset when I said I won't do replacement there. \r \r All I wanted was hearing some explanations of why the parts cost a lot, not him yelling at customer.\r \r This is not customer should be treated, especially when I was about spend a lot of money.\r \r I paid inspection fee and left. Never go back there again.\r \r Don't go there unless you don't know anything about cars and want to be ripped off.\r \r PS\r I did some price research for estimate parts later.\r I was easily able to find exact parts what they are going to use. \r \r Bendix more
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