Box Home loans offered the best interest rate and lowest costs I could find. Overall I had a good experience.
Pros:
User-friendly website. Easy to upload necessary documents.
Generally quick to respond to questions/issues.
Rates and fees very competitive.
Closing costs as a whole very competitive.
Cons:
Double charged me for appraisal, awaiting refund check.
Up front payment of appraisal and credit report. Appraisal also billed during closing. If I hadn't actually read the documents at closing I would have lost an extra $450. Both fees somewhat higher than competitors.
High PMI on conventional loan compared to some other lenders.
Processed felt a bit rushed. Very steep fees if you do not close within 30 days (which thankfully I did).
Overall I would recommend Box Home Loans. No one else was able to beat the overall mortgage cost that Box offered. I only wish things didn't feel so rushed suddenly at the end of the 30 day period, the credit report was less expensive and there weren't very steep fees to go even a day past 30 on your rate lock. Oh and don't charge a fee in closing you already charged to your customer's credit card.
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