Not only are these guys excellent mechanics, they are very fine human beings. They really care about the customers they serve and they don't hesitate to show it. When things did not go as planned with my car (through no fault of Norms---due to the way that Lexus engineered the ignition and key) these guys did not charge me for anything but the key itself! I'm going back there next week to try to get them to at least charge me for the labor. These guys are totally awesome! Thanks Iann, Ken, Tom and everyone else on staff. I'll never take any car that I own anywhere else and I'll recommend you to everyone I know! You have my highest regard and recommendation!
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