The service once the technician arrived was superior. Unfortunately, Frymire failed to assign anyone to our home until after I called mid-morning and asked about when someone would be here. The woman answering the phone was befuddled, couldn't give me an approximate time. When I called back again, I was told maybe around 2 or 3. I called two more times after 3 pm and was in the middle of another call when the technician called to say he was on his way.
I had taken off work to meet him, so I was frustrated.
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