I've had pets all of my life and realize that vets and veterinary service is expensive. This place takes it to a whole new level. My cat required emergency surgery. I accepted the "estimate" over the phone from the vet and authorized surgery. Two days later I was faced with a bill that was $1200 over what had been estimated though the procedure and care had not changed from the original estimation. When I confronted the head vet, Dr. Schrader (Vietnam War Veteran), he accused me of trying to avoid paying my bill and refused to remove my cat's sutures. I, too, am a Veteran and I didn't take kindly to his threats, lies and accusations. I even played a recorded voicemail from his associate vet (female), where she verbally indicated the price ($1200 less than the final price shown on the invoice) and he still told me I was a liar and refused to adjust my bill. If I didn't have a security clearance, high morals, impeccable integrity I would have knocked this guy out. I promptly paid the ful
more