Mark H. did not put a hard sell on the car. He told me about the features as I was driving, was patient with my questions, and was super knowledgeable about the car. He also seemed like a real person. I know that is an odd thing to say but some of the dealers I worked with prior to Mark H. seemed almost mechanical in their pitches. Mark asked me what the lowest price was that I had been given so far. I told him and he said that that sounded reasonable and that he could likely come in slightly below that offer. From that point on, Mark was a man of his word. He worked with me and wrote dealer sheet that had exactly what we talked about printed on it. I was able to go home with the deal in writing to think and research more. Mark was communicative but not pushy. Long story short, I ended up buying form Mark (who was also super organized about the after market add-ins in the car and the delivery date) and would HIGHLY recommend him to others who are in the market for a new car.
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