Nice guy who visited for estimate. Very clear estimate.
Advised cannot guarantee about the pet urine on the upholstery and carpet, so I was aware of this.
Tech came to clean, again nice guy, Did his duty... But the urine smell is still lingering but I am accepting the idea that once there is pet urine its there to stay. In time we will install wood floors in those areas. Also the upholstery that was to be dry cleaned still had the pet stains but again I was advised that it may not come out and there is no guarantee. I advise pet lovers to install wood floors as opposed to carpet because in the long run it will be less expensive
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