Used this service many times over 25 years in Austin, since they started. Sometimes good, sometimes bad, but generally got our food to our offices. \r
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However, they're getting uncaring about service as they've grown. During the last SXSW, one of their drivers was parked illegally in the Car2Go spots downtown. When we approached in a Car2Go to park there, he gave us a lot of attitude and eventually told me to "shut the f*ck up" and "get out of here, tourist."\r
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I assume he said the latter since we were wearing our SXSW badges. But he was dead wrong. And given all the business we'd done with them over the years, I was pretty incensed. \r
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So, it's Longhorn Delivery or some other service for us, from now on. I don't want this same maniac screaming at clients in front of our building, even if he IS trying to deliver food!\r
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For a service that delivers food from other restaurants, staff is their only major asset. If this is who is working for them, then GOODBYE.
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