Box Home Loans does a good job. I appreciate the follow up by phone and email from my loan officer and the processor. The only problem that I ran into was that I had to submit my bank information three different times. It was the same information each time. One of those 30 histories was even provided by the bank on their letter head, signed by a bank representative and stamped with the banks approval stamp on every page, but it wasn't accepted. Perhaps Box Home Loan needs to be more specific on what exactly they need. This having to retrieve the same information was time consuming on my part. I kept thinking that I was done with submitting all of my documents and then I would get an email requesting information that I had already submitted. That was a little annoying.
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