I've been bringing my 1997 SC400 here for maybe two years and have always been happy w/ the way I've been treated. I used to take it to another dealer when I was working because it was more convenient to Vallejo, but I never felt particularly good about them. Then I discovered these guys were open for service on Saturdays and I switched to them. They're closer to my home and Alan and I have Marin lunch dates when my car's being serviced. My service adviser today and the first time I brought it in was Andy. He's been terrific. I've also been well treated by the two other service advisers I've dealt w/ on other occasions. I've never felt hustled or overcharged. We explored flushing the transmission several months ago and they advised against it. My car is ready when promised and they always wash it, so it looks gorgeous. The last couple of times I was here an older man, once an employee, the other time a customer, stopped by as I was picking it up to admire it and engage me in conversation about it. I love that.
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