We were VERY surprised by some of the negative things we read about Roy and Julie. We think we are in a great position to comment on them because we have rented three houses from them over a period of 9 years, so that included three different properties and three different move-outs. Let me first say that their standards are indeed high, but not excessively so. They rent very nice properties, and it is their job to keep them that way. So when there is any sort of concern or problem, they were always extremely responsive and got back to us right away. If one vendor could not fix a problem, they would immediately get someone else who could. As you can imagine, over the course of 9 years, we had our share, and there was never once an issue of not responding and not getting the job done to our total satisfaction. As for the move-outs, as a renter, one needs to carefully note the problems in the house before signing the lease, just as one would before driving a rental car off the lot. And when you get the house, it is very clean, any problems are fixed, and they expect you to leave it that way or some of the deposit will be deducted. This included leaving with clean windows. The expectations in the contractual agreement are certainly not unreasonable, and are in fact industry standard. I would want them as both a tenant and a home owner for these reasons. I like the Tinders both personally and professionally. I recommend their business without hesitation.
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