I have been to the clinic many times over the last five years or so and I was always pleased before this last year. I am sorry to say the service here has gone straight downhill as it is an office that cares more about covering their you know what than the patient. I am very fond of Dr Rubin, but you can't even get into to see him any longer as all he does are the surgical procedures - I know because I asked. While the staff is friendly, the system they have in place does not work. Drug tests are done without disclosing costs, billing quotes aren't even close to what is owed, and the many times I requested help and clarification on it all I was passed from person to person to person. Staff forgot to call me when they had authorizations from my next procedures, their medication system is run like everyone is a drug addict, and their is just no doctor patient relationship development what so ever. If even took me about a month to get them to release me back to my original doctor so he could manage my pain and my meds. I strongly advise you to find another pain management clinic.
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