Was a valentine nite of party of 6. Worse service you can imagine. We had to flag waitress down for our drinks, received our fish raw. The manager responded quick and replaced it the a moment later brought out some wine and apologized. When it was time for our desert it took 40 minutes to receive it we all asked for it to go. Never seen our waitress maybe twice. We all had to flag down staff as they ran by. When we received the tab they charged us for the wine that they sent our table that we DID NOT ASK FOR! we did not want to complain but as we all were leaving may I say our tab was $800.00, I ran into the manager. He also was rude! The easy word was to say sorry about the experience but we couldn't get that outta him.I just felt like the other wait staff should share the gratuity with the M I A waitress we had since they had to serve us. The waitress had a party of 6 she had her gratuity in her pocket which was about $100.00. The food was good but the service was horrible and embarrassing for me that I invited the two couples and to have that experience. Never again will I recommend or return to Cullen's.
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