We rented a place in North Portland for about 3 years. It all started well but ended very poorly. When we first moved in it smelled of cat pee and smoke. I cleaned the mold and made it into a more than comfortable dwelling. Maintenance would come out when we needed too and often showed up without a phone call. The people who work in the office are not polite but annoyed rather that you are bothering them. When we put in our 30 days they sent me an email back saying ""Sorry this property is currently vacated."" It took a while to actually get them to accept our notice. They took pictures of the paint that I had created on the walls. The place grew black mold. I told them multiple times but there was not a response. We cleaned the place, I mean scrubbed the walls, floors and made the oven pristine. We left that place in way better condition then when we had moved in. We were still charged with a $400 cleaning fee that was not in the lease agreement. There was no cleaning deposit. It cost us a $700 deposit to move in. We were given a check 30 days after we had vacated for less than $300. They charged us for replacement of things that were in poor condition when we moved in and had put on the rental agreement as damaged. $40 for a towel holder that was broken when we moved in. When trying to reach R****** H******** about this he did not reply. We called and called. Emailed. No reply. We got him once on the phone and he told us to write a letter which we already had weeks before. He was stretching the time out so we would just deposit the check. We even showed up at the office and they gave us the run around again. It is NOT worth it to rent form these people. I felt heavily taken advantage of and treated horribly. We did not have money for a lawyer. These people are breaking the law and abusing the rental system to make a profit. We always turned our rent in early. They charged us a late fee. They even charged us for an extra day even though we had vacated before 30 days. DO NOT get involved with these people. They are slimy and will do everything in their power to stiff you. I felt cheated. They stole my money. If you rent form them just know, no matter how much work you put into it you will not get your deposit back. Sad to say. Someone needs to find lawyer and sue these people. Horrible, horrible treatment.
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