Unfortunately the service I received was very poor. The first tech did not even stick around to see if the problem is fixed and I paid for the service call and an hour of labor for turing the pilot on on my water heater. I call back again for service since the problem was never diagnosed the first time. After few hours the tech came and diagnosed the problem and replaced the pilot assembly and I had to pay for additional labor plus an outrageous amount for the part. I just could not understand that it takes an hour and half to replace a pilot assembly on a water heater. I do not believe even installing a water heater would take that much labor.
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