Like Others I too live in Lafayette and when I called my local Big O and asked if they had a tire in stock they said no. That was pretty much it. Then I called Big O in Walnut Creek and the customer service could not have been better. Jack was a huge help on the phone, and Kevin in the store was outstanding. Offered and gave me a ride back to my house and stated that if I needed a ride back to pick up the car, just to let him know. He was a huge help and friendly when I got back and to get my vehicle.
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