I totally agree with Lynn C that E-Z Waste is a bad company. I have experienced problems with this company in the past but this week they have really gone to far. Monday was to be my usual trash pick-up day. After hosting family & friends for the Thanksgiving holiday we had an enormous amout of trash(all could not fit into the container) which we put out late Sunday night. I came home late Monday evening to find that my trash had not been picked-up. I called the E-Z Waste office and left them a message requesting someone contact me about my non-trash pick-up and explained that we had allot of trash that was outside of the container. I was very busy at work on Tuesday and I neglected to follow up with E-Z Waste but I did not receive any contact from them either. When I arrived home late Tuesday evening I found that my trash had not been picked up yet again...At this point the local animals had begun to dig through the trash and spread it across our yard. I again telephoned the E-Z Waste office and left another message requesting my trash be picked-up and someone to contact me to discuss why it was not picked up on monday as scheduled. I also sent a e-mail to their company Tuesday evening as well. On Wednesday morning I expected to receive some type of communication from E-Z Waste but I heard nothing. I finally gave them a call around 2:30 p.m. and spoke with a gentleman who really gave me no reason as to why my trash had not been picked up but promised to get it removed ASAP and he would give me a call back once he arranged the pick-up. I never heard back from E-Z on Wednesday afternoon and I came home Wednesday evening to my trash STILL not being picked up. I have no idea how this company stays in business with such bad customer service. I will be contacting a new company but E-Z Waste has already been paid for the quarter.....
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