I had A-1 come to my house last night to fix a bathtub. They worked around my hours and did great work fixing the bathtub. My two complaints, after seeing what was wrong and needed to be fixed I was quoted $375 for the repairs. This was far more than it should have been for the little amount of work that it took. Even though I wasn't thrilled about the price, I bit the bullet and decided to have them go ahead and do the work so I knew it would be done correctly. My biggest complaint: I told the plumber that I had a coupon from online that gave me 15% off all plumbing repairs. He looked at me and said, ""See, the thing is I already gave you a huge discount"" as he shrugged his shoulders. First, that is a lie!!!! It took 20-30 minutes and $10 dollars worth of materials to fix my bathtub. (The piece that was messed up was brand new as he pointed out to me when giving me the qoute.) Second, how can you not honor a coupon after a quote is given? If I said I had the coupon prior to receiving my quote, would my cost have been over $400???? Unfortunately for A-1, the fact that my shower is fixed does not out weight the fact their people lacked integrity during my interaction with them last night. I will not ever be doing business with them again. I will stick to small local private owned plumber businesses from now on.
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