I took my vehicle in for a major service including a multi-point inspection. I later found the inspection form on the floor of my vehicle not filled out. I called the dealership and was quite unsatisfied with their response that "if our tech can't locate the form its recorded in the computer any way". When pressed for documentation, they finally sent me copy of the original on which they appear to have hastily checked of the items with no status of the item inspected indicated. Lousy customer service Kevin!
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