The appointment set up, and first appointment for cleaning was a hassle due to a stressed and incomplete intake from the girl who answered the phone. The quoted arrival time is very "flexible" , which does not work well for those of us with other commitments to work around. ( I guess If you are away from home, or work out of the house all day, and don't care when the clean is done, this could work fine). Doesn't work for me. Not sure I will use them again. The cleaning itself was very good, but I can clean myself very good. I'm paying for convenience, which I'd score it a 3/10 on that.
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