This shop is the best! I was on an 8 hour trip with my 2001 9-3, hundreds of miles from home, and my engine malfunction light came on. My good fortune is that I was just east of Columbus when this happened, and was lucky enough to contact Ted at The Saab Shop. He was unbelievable - stayed on the phone with me as he patiently directed me through the city of Columbus (like the back of his hand!), around detours and road closures to get me to the shop. He and Nik stayed after hours and gave of their personal time to meet me and make sure there wasn't something seriously wrong with my car. Nik quickly but thoroughly checked my engine, diagnosed and reset everything, determining that I could continue my trip, but that I should have it checked out once I got home. A huge relief for me! He really knew his stuff and I felt totally comfortable with his diagnosis. He listened patiently to my questions and took the time necessary to explain what I needed to know, in addition to logging his observations and actions for my mechanic to review once I was home. For those of you who are lucky enough to 1.own a Saab, and 2. live in the Columbus area, this is your shop.\r
\r
Johanna Davey\r
Hershey, PA
more