I bought a Janome 9900 and got Great, knowledgeable service from Trisha, without any high pressure sales. The store offers a wonderful trade–in program and will also give you a great trade-in if you upgrade your machine following a purchase from their store. The best feature is the one hour hands on lesson with your new machine. Trisha also lets you try it out before you purchase and gives you instructions as to how to thread the machine before you leave the store. Trisha is very helpful.
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