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Editorial review from Citysearch - Review by citysearch c | Firestone Complete Auto Care

Firestone Complete Auto Care

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Editorial review from Citysearch 10/23/2013

I had been driving on my spare a few days, and needed tires quickly. I went in here and they quoted me 100 each for 4 dunlops plus service which they said was my cheapest option given my somewhat rare tire size. On my way driving in the next day, they said they got some other tires in instead from wanli. He said the Wanli were more expensive but they would honor the price still so I thought it sounded like a great deal. I sat there for over an hour, and saw a mechanic drop a clipboard off at the desk. The four guys in there were all too busy talking to notice. I sat there waiting and wondered if maybe my car was ready. I went up and checked the clipboard and yes, my car was ready but I had been sitting there for at least 5 minutes while one of the workers neglected to even look down at the clipboard to check it. Later, I found that the wanlis are only 79 at town fair tire (which is where they got them from), and far cheaper from many other sources. It seems as though 100 for them was a horrible deal, and apparently town fair tire gave them these generics instead of the 86 dollar dunlops which I had paid Expert Tire 100 for, so actually I was given a worse tire for the price after already having reserved them, which was a complete SCAM. I would expect better from Expert Tire but apparently they will lie straight to your face and give you cheaper tires than what you pay for. AVOID AT ALL COSTS. more
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