Wow, What a company. We called the agent/realtor partway through our 2 and a half hour trip for a showing saying we may be 15 min late only to be very clearly told she was too busy to wait any longer than that. So we made it only 5 min after the original time and guess who shows up 20 min late. Also forgot to tell us they have a standard policy of double or triple booking showings. She immediately got involved with discussion with the other couple, totally ignoring the fact we were there. Before she arrived we spoke to the current tenant who said it was not unusual for her to show up unannounced for a showing in the middle of his sleep time (he and his roommate work nights--and she knew that). His roommate was, in fact, still sleeping in one of the bedrooms. When we expressed our concern about the double booking and not being acknowledged, the ""realtor"" said ""well I simply don't have time to come out here 10 times a day."" She clearly had respect for only Her time and Her schedule. Her flippant, disrespectful attitude and her blatant disregard for our presence and the distance we had traveled to see the property led us to simply leave. Of course while we had been waiting for her we had time to tour the ""property"" . It was an absolute DUMP!! The pictures of it online were nothing like the current condition of the home. Talk about misrepresentation.\r
\r
I took the time to call the ""home office"" and received a ""sorry 'bout that"" style reply with very little responsibility for his company's attention to customer service. That's when we happened on this website......After reading some of the other reviews it looks like lack of customer service extends to after the sale as well. Now we are actually glad and feel blessed we did not get locked into any type of agreement with these people. Buyer/Renter Beware!!! Always read reviews before trusting people will be true to their word.\r
more