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Editorial review from GrubHub - Review by citysearch c | The Brindle Room

The Brindle Room

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Editorial review from GrubHub 10/1/2013

Food is fine, service not great. Ordered well before closing time, waited an hour and a half, then called and was told the delivery guy knocked on my door and no one answered which can't be true because you have to buzz into my building before coming up which I clearly put in the order comments so i would've been aware of him coming into the building. On top of that, I was sitting 3 feet away from my door the whole time and could not have missed a knock. They said the delivery guy was now on a different delivery and would bring my food after he was done. They did not call back for another 30 minutes to inform me that their delivery man would not be delivering my food. This is now over 2 hours after my order and much too late for me to get something else. They refunded my money, but they really didn't have a choice. Not a great experience more
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