I noticed water leaking on my laundry room floor and bathroom and thought I'd burst a pipe, then realized my drain was backed up. \r
\r
I called Roto Rooter and Clinton arrived within the time frame they promised and carefully and professionally explained to me what had happened: my sewage pipe had fractured at the foundation and I would need to have the pipe replaced. He showed me the grim details through a video of the pipe. Not a pretty site. \r
\r
While I wasn't happy with the news, he calmly provided several options for what could be done and the time frame. He gave me a realistic picture of best and worst case and a price which, when I considered what had to be done was not bad after thinking about what was involved. \r
\r
We agreed to do what is known as a ""pipe burst"" and I signed the contract and he told me the crew would arrive and finish the job in one day.. I found that hard to believe but the crew arrived on time, and Kevin, Joe and Keith were as professional and friendly and focused on the job at hand as Clinton was. \r
\r
They started at 8 am and the work was completed by 4 pm and I have a brand new sewer line which should give me many more years of trouble free service, and there are only two small patches where they had to dig. They saved my pavers and the sidewalk...Amazing!! The guys carefully explained every step of the job, and each man seemed to do his job in perfect step with the others. Very little wasted time. \r
\r
I strongly recommend Roto-Rooter (especially the team from Levittown PA) if you have a plumbing / sewage or water problem. They obviously have the team, the training AND the tools to do the job right. I have contracted with a wide variety of companies for everything from excavating to plumbing and electrical and these guys are in my top 5 for work done...and you don't want to take chances with a sewer line that's for sure. \r
\r
Thanks very much for a job extremely well done.
more