While living in the rental, had no problem with putting in work/maintenance orders; their customer service is horrible. No one ever answers when you call & you have to call AGAIN days later just to follow up from the MSG you left. Since we've moved out, we just received "part" of our deposit back. They are ridiculous in what they charge for! I had 3 people help me clean a 1,700 sq ft home & they still came bk charging me "home cleaning fee" because we didn't dust the outside window screens, got charged for a dead garage door opener battery.....that we never used, that's why it's dead after 2yrs just sitting in the drawer! They also charged us for a "maintenance fee" to check bushes for bees?! Seriously??!!! Wow!!! If you need to rip people off of their own money owed, it's pathetic ! I will never refer anyone to Birdy Properties!!!!!
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